1. Introduction & Scope
Influimi provides a marketplace platform connecting Brands and Creators. We process personal information transparently to deliver booking, discovery, and collaboration tools.
- Applicability: Covers all users accessing our website, creator dashboards, brand portal, and APIs.
- Transparency: Explains collection categories, usage purposes, third-party sharing, and user privacy rights.
- Integrations: Operates alongside our Terms of Service and Data Deletion Instructions.
2. Information We Collect
We collect information you provide directly or that is generated through your use of the Platform.
- Account Details: Name, email address, phone number, account type, bio, and profile information.
- Creator Data: Social handles, portfolio media, deliverable packages, and creator-set pricing.
- Brand Data: Business name, campaign briefs, contact details, and project specifications.
- Transaction Records: Booking IDs, transaction status, fee breakdowns, payout records, and invoices. (Payment cards/PINs are processed securely by payment gateways; Influimi does not store sensitive card credentials).
3. Instagram & Meta Data
Where Creators connect their Instagram account through authorized integrations, we process information made available through those permissions.
- Integration Scope: Depending on permissions granted, may include username, public profile info, posts/reels, analytics, and metrics.
- Marketplace Use: Used solely to verify profile authenticity, display engagement stats, and assist brand discovery.
- Third-Party Policy: Instagram/Meta is an independent platform governed by its own terms and privacy policies.
4. How We Use Information
Information is processed for legitimate business purposes to operate, maintain, and protect the Influimi marketplace.
- Account Management: Creating accounts, verifying identities, and managing user settings.
- Fulfillment & Payouts: Facilitating bookings, tracking deliverables, and processing creator payouts.
- Customer Support: Responding to inquiries, resolving booking disputes, and sending service updates.
- Platform Security: Detecting fake engagement, bot activity, fraud, and fee circumvention.
5. Marketplace Matching & Pricing
Relevant Creator profile data is processed to help Brands discover suitable partners and to support fair marketplace collaboration.
- Discovery Filters: Enables Brands to filter Creators by niche, city, engagement, and package pricing.
- Rate Cards: Displays creator pricing and deliverable scopes transparently at checkout.
- Marketplace Performance: Evaluates platform matching quality without disclosing proprietary algorithms.
6. Bookings & Communications
We process collaboration records between Brands and Creators to ensure smooth delivery and transparent dispute mediation.
- Interaction Records: Campaign briefs, submitted content drafts, revision requests, and status logs.
- Dispute Review: Platform messages and delivery timestamps are reviewed when mediation is requested.
- Abuse Prevention: Ensures messaging adheres to professional marketplace conduct and terms.
7. KYC & Identity Verification
Where required for payout processing or compliance, Influimi may collect verification information.
- Verification Data: Government ID, business documentation, tax numbers (e.g., PAN/GST), or bank account details.
- Compliance Purpose: Used exclusively for statutory tax compliance, payout validation, and fraud prevention.
- Restricted Access: Verification data is stored securely and accessible only for compliance purposes.
8. Technical Information & Cookies
When you interact with Influimi, certain technical and session information is automatically recorded for functionality and security.
- Technical Logs: IP addresses, browser types, device information, operating systems, and session timestamps.
- Functional Cookies: Used for authentication, session management, user preferences, and security monitoring.
- No Invasive Trackers: Influimi does not deploy third-party advertising tracking networks or sell browsing profiles.
9. How We Share Information
We do not sell personal information. Information is shared only with trusted operational categories necessary to provide the service.
- Payment Processors: Facilitating secure payment gateway transactions, payouts, and refund processing.
- Cloud Infrastructure: Secure cloud hosting, encrypted storage, and database management providers.
- Service Partners: Transactional email delivery, customer support tooling, and security auditing services.
- Legal Compliance: Government or regulatory authorities where required by applicable law or court orders.
10. Brand ↔ Creator Visibility
As a collaborative marketplace, certain profile and campaign data is displayed to other platform participants.
- Creator Profiles: Public social stats, portfolio samples, bio, and service rates are visible to Brands.
- Brand Information: Brand name, campaign briefs, and project requirements are shared with booked Creators.
- Privacy Safeguards: Private payment details, banking credentials, and sensitive personal notes remain confidential.
11. Data Security Measures
We implement reasonable technical and organizational safeguards designed to protect personal data from unauthorized access, loss, or misuse.
- Protection Standards: Access control policies, authenticated API endpoints, and secure infrastructure configurations.
- Credential Safety: Authentication protocols protect user login sessions and dashboard access.
- Internet Notice: While we maintain rigorous safeguards, no internet-based system can be guaranteed 100% immune from risks.
12. Data Retention Policy
Personal information is retained only for as long as reasonably necessary to fulfill platform operations and legal obligations.
- Operational Lifecycle: Maintained while your account remains active and as needed to provide booking services.
- Compliance Retention: Invoices, tax records, transaction history, and dispute logs are retained as required by statutory law.
- Safe Disposal: Data is securely deleted or anonymized once the applicable operational or legal retention period expires.
13. Account & Data Deletion
Users have the right to request deletion of eligible personal information through our official email-based process.
- Official Deletion Desk: Send your request to hello@influimi.com with subject
Data Deletion Request.
- Detailed Instructions: Step-by-step guidance is available on our User Data Deletion Instructions page.
- Retention Exceptions: Transaction, invoice, tax, and dispute records required by law will be retained in accordance with compliance rules.
14. Your Privacy Rights
Subject to applicable law, users maintain rights regarding their personal data held by Influimi.
- Access & Correction: You may request access to your personal information or ask us to update inaccurate records.
- Eligible Deletion: You may request removal of eligible profile data and connected Instagram records.
- Exercising Rights: Contact our support desk at hello@influimi.com with your registered account details.
15. Children & External Links
Influimi is intended strictly for individuals of legal contracting age under applicable law.
- Age Requirement: We do not knowingly collect personal data from minors below the legally required age.
- External Websites: Links to third-party sites or external tools are governed by their respective independent privacy terms.
16. Business Transfers, Updates & Contact
In the event of a merger, acquisition, restructuring, or transfer of platform assets, user data may be transferred subject to applicable law and standard confidentiality protections.
- Policy Updates: Influimi may update this Privacy Policy periodically; material changes will be reflected with an updated date.
- Official Support Email: For privacy inquiries, data requests, or compliance questions, reach us directly at hello@influimi.com.
- Related Policies: Please review our Terms of Service and Refund Policy.